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  • You Decide to Resolve a Conflict, Now What? – Part II  By : Margaret Meloni
    In You Decide to Resolve a Conflict, Now What? we discussed some steps to take when you decide to step in and help resolve a conflict. These steps were designed to help you when you know in advance that you will be facilitating resolution. Today we are going to build on those steps by looking at how to lead the team through a productive conflict resolution session.
  • Can YOU, SHOULD YOU, help resolve the conflicts around you?  By : Margaret Meloni
    Maybe you've mastered conflict resolution and you like to help others. Maybe you are the one that others come to for help when they have a conflict or you work in an environment where conflict occurs regularly. But somehow you find yourself stepping in and helping to resolve the conflicts around you. Is this a good thing or a bad thing? It depends.
  • Can't We All Just Get Along  By : Margaret Meloni
    No, we cannot all get along all of the time. It is unrealistic to think that all team members will absolutely agree with you or with each other all of the time. If every time you are together, there is never any disagreement, look out - you have problems. Sure, maybe the first time you meet you are on your best behavior. But if this persists, perhaps you have a tendency toward getting along.
  • Collaborating Over Conflict  By : Margaret Meloni
    Mary Carol had a difficult decision to make. Her team had an important and risky system upgrade to complete. The upgrade definitely needed to occur over a weekend. The schedule was tight and many of the team members felt that the upgrade should occur over an upcoming holiday weekend. This would give them extra time just in case the upgrade did not go smoothly. Other team members hated this idea and were rebelling against the idea of giving up a weekend plus a Monday holiday.
  • Should YOU AVOID Conflict?  By : Margaret Meloni
    Most of the times you do not want conflict to go unaddressed. It is your job as a leader to ensure that your team engages in healthy and productive conflict and to make sure that conflict is not ignored. After all desperately hoping that an issue will just go away is a great way to turn a small issue into a gigantic problem!

    Then why is avoiding conflict is one of the recognized modes of conflict resolution?
  • How Am I Supposed to Do That?  By : Margaret Meloni
    “Margaret, you share with us these great tips for treating people with compassion. You make sense when you remind us that other people’s behavior is about them. But how are we supposed to really do this in the real world? Especially when someone is right in my face and I just want to yell at them?”

    Not only is that a fair and honest question, it is one I hear frequently.
  • Use Compassion to Overcome Conflict  By : Margaret Meloni
    A little compassion can go a long way. Imagine for a moment that one of your co-workers comes into the office late and in a bad mood. You have been waiting for them because you need their input to finish writing a proposal for a customer. You walk into their office and they snap at you, “What do YOU want?”

    What do you do?
  • Conflict and You  By : Margaret Meloni
    Do you and the people you work with share the exact same beliefs, perspectives, priorities and goals? Probably not. Hmmm, I guess that means you are going to experience conflict. Conflict is a condition in which people’s concerns appear to be incompatible. In fact since you and your co-workers are not intellectual and emotional clones of one another, conflict is inevitable. Conflict is a natural byproduct of our environment.
  • Knowledge and Wisdom  By : Margaret Meloni
    "Knowledge is learning something new every day. Wisdom is letting go of something every day." --Zen Proverb

    As with most Zen proverbs, the quote above is both complicated and simple. The concept is beautiful in its simplicity. You can benefit by learning something new every day. You can benefit by letting go of memories and beliefs that are not serving you.
  • What Makes A Great Leader: 10 Vital Traits Of A Great Leader  By : Michael Lee
    What makes a great leader? It is a mix of the 10 vital traits discussed in this article. You don’t necessarily have to possess all of them, but you should at least strive to develop many of them.
  • How Did That Feel?  By : Margaret Meloni
    Mary Carol arrived at the hospital too late, Lydia had just died. Mary Carol and her co-workers all knew that Lydia was dying. Lydia had been fighting cancer for several months and unfortunately she did not respond to the treatment. Mary Carol was coming to say goodbye. She said her good byes and helped the family as best she could. Then she placed a call to Gina. Mary Carol worked for Gina and so had Lydia.
  • What’s Your Motivation?  By : Margaret Meloni
    Jane had a tough decision to make. She had two strong candidates for her former Director of Software Development position. Newly promoted to CIO (Chief Information Officer) Jane needed to backfill her old position quickly. This was the first decision she would make in her new role, so selecting the right candidate was truly critical.
  • Are You in Control?  By : Margaret Meloni
    The scene below depicts Jane and her behavior while in a bad mood. In this potential scenario Jane is being really hateful:

    “Do you think you could stop surfing the web long enough to get me a latte? I would hate to think your horoscope for the day includes bad customer service.” For some reason, snapping at the coffee house barista made Jane feel just a bit better. Jane slammed some money on the counter and waited for her coffee. When it was ready she picked it up and marched out of the coffee
  • What is EQ and Why Do You Care?  By : Margaret Meloni
    EQ is the acronym for Emotional Intelligence. So not only do you and I have an IQ (Intelligence Quotient), we also have emotional intelligence. Emotional intelligence is not about traditional intelligence. It is about our ability to handle ourselves and others. It is all about our ability to get along with others and build relationships.
  • The Importance of Values in Leadership  By : Annette Estes
    Understanding what values are will tell you whether you will be a leader or a follower. Research shows a difference between values of a successful leader and a poor one.
  • Creatures of Habit  By : Margaret Meloni
    Jeanette and Rusty left work early to compare notes. Both of them worked for the same director and both of them were unhappy with their performance reviews. Jeanette had tried to discreetly ask her peers about their performance reviews, but Rusty seemed to be the only other manager who was upset.

    Over a glass of wine, Jeanette began her rant:
  • Garbage In, Garbage Out  By : Margaret Meloni
    It’s the end of a long day. You started the day early in order to meet a deadline and you ended the day late to meet that same deadline. The good news is that you reached your goal. The bad news is that traffic on the way home was miserable. When you arrive home you can’t wait to sit on the couch and just be a vegetable. Some mindless entertainment sounds perfect.
  • YOU are YOUR Environment  By : Margaret Meloni
    The office was really sparse. All it had was your basic office furniture and set up. There was no decoration, no pictures of any kind. Nothing had been done to give this work space any kind of personality. People frequently commented on what a drab space it was, saying things like:

    “Why don’t you have a picture of your husband on your desk?”
    Or
    “You know a few Dilbert cartoons would really bring this place to life.”

    The truth is I didn’t want to settle in and become comfortable.
  • The Company You KEEP  By : Margaret Meloni
    “You are known by the company you keep.”

    “Water seeks its own level.”

    Have you ever heard either of those sayings? Perhaps you have found yourself using one of those expressions? I don’t know about you, but whenever I have heard those sayings they were being issued as a warning.
  • What Makes A Good Leader: 5 Vital Traits A Good Leader Must Possess  By : Michael Lee
    Wanting to know what makes a good leader is already the first step to achieving your goal. However, there is always room for improvement. Read this article and find out how you can become a good leader.
  • Mind Your Manners - Even in a Teleconference!  By : Steve Wilheir
    It seems more natural, somehow, to bring all of the manners and common sense that you have learned over your lifetime to a meeting. However, don't leave all those skills behind when you participate in a teleconference. Teleconferencing carries social expectations as well, and the rules must be followed for your conference and your performance to be a success.
  • Leaders Are Not Just Born, They Are Developed  By : Steve Wilheir
    All leadership development programs must consider several simple facts which must be placed at the disposal of the one who's interested in honing his or her techniques and abilities as a leader. Everyone has their own unique abilities and talents--but if they attend a course with the right coach, the skills and qualities necessary for a leadership role may be developed. There are a few institutions that will help people to improve their abilities, but the crucial quality is that of leadership. This is an absolute necessity for any job. The array of jobs could range from secretarial to managerial, but the need remains for leadership quality. Making the right choice is yet another quality which people need to have.
  • Short Bursts of Kaizen: Simplifying Improvement  By : Steve Wilheir
    "Kaizen," a Japanese word meaning "continual improvement," is often heard in a professional context where it refers to a team-based project that is focused on swift, constant improvement. Kaizen-focused events are a common part of lean production methods. They can occur in many ways, but typically begin with specific missions or objectives. For instance, in a store, "to make sure there are never more than 3 people in line at any one register," or "to increase sales of hair accessories by 10%."
  • Tips to Deal With Difficult People - Avoid These 4 Killer Mistakes  By : Joshua Uebergang
    You are probably aware of the many difficult people in your life. From your stubborn boss, procrastinating coworker, angry child, intrusive step parents, or hurtful spouse, these individuals can ruin your sanity. So often people make the four mistakes I'll share with you in this article to change a difficult person, but they only cause the person to become more difficult. Read on to learn more.
  • 5 Incredible Leadership Qualities  By : Sean McPheat
    Some leaders are born, while others are created. It’s often difficult, especially as a manager, to convince others to follow in our footsteps, but it is possible. Whether you’re a natural born leader or not, the following qualities can and should be nurtured in order to enhance your leadership abilities.
  • A Leadership Development Program to Master Five Crucial Skills  By : Annette Estes
    What makes a good leader? To be a leader, you must master these five soft skills and work with a mentor to help you develop them.
  • How to Analyze Global Trends - Nu Leadership Series  By : Daryl G.
    Examine the global trends of the 21st century.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Building Global Leadership Values - Nu Leadership Series  By : Daryl G.
    Examine the significance of global leadership values.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Global Leadership Qualities - Nu Leadership Series  By : Daryl G.
    Examine characteristics of global leadership.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Global Values - Nu Leadership Series  By : Daryl G.
    Examine the roles of values in globalization.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Western World & Globalization - Nu Leadership Series  By : Daryl G.
    Examine Western organizational structure as it relates to globalization.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Embracing Globalization - Nu Leadership Series  By : Daryl G.
    Examine the realities of globalization in an organizational framework.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Globalization for America - Nu Leadership Series  By : Daryl G.
    Examine the realities of transferring Western methods to other parts of the globe.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Education: Following a Market Focus - Nu Leadership Series  By : Daryl G.
    Examine how academic institutions can be more market focused.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • A Learning Organization - Nu Leadership Series  By : Daryl G.
    Explore the concept of a learning organization.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Transformation of America’s Universities & Colleges - Nu Leadership Series  By : Daryl G.
    Examine how traditional universities must consider cultural changes to stay relevant in the future.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Executive Leadership Skills - Leadership Quotes  By : Annette Estes
    Let’s play word association. When you hear “great leader,” who comes to mind? Whoever it is likely embodies the leadership qualities you have or would like to possess. This is the third in a series of articles on leadership.
  • Leadership Training for New Managers: How to Go From Peer to Manager in 5 Easy Steps  By : D. Kevin Berchelmann
    Making the leap from co-worker to leader does not have to be difficult…Simply decide you want to succeed, plot the appropriate course, and start taking those steps.
  • Inner Leadership - Power Is An Inner Experience  By : ashu
    The widespread, changing pursuit of power is, however, often accompanied by conflict, confusion, and doubt, largely because it is so often a forbidden subject and is usually pursued alone and in silence.
  • Leadership Qualities - Characteristics of Leadership  By : Annette Estes
    Jim Collins’s book Good to Great inspired the author to ask successful business and community leaders what makes a great leader. Here is part two of a series of articles on leadership.
  • What Makes a Good Leader?  By : Annette Estes
    What better way to determine the qualities of a good leader than by asking successful leaders to give their definition of leadership? Here are several responses in the first of three articles on leadership.
  • Volunteering  By : Adam Sibley
    Today’s youth have the stereotype of being a non caring, self obsessed breed. The truth is that although there may be many who are like this there are a growing number of young people out there who do great things for other people through volunteering. The number of young people giving up their time on a regular basis to volunteer is growing and I for one hope continues to grow in the future.
  • Predicting Federal Workforce Impacts - Nu Leadership Series  By : Daryl G.
    Examine the federal workforce and downsizing impacts.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • A New Age of Organizational Structure - Nu Leadership Series  By : Daryl G.
    Discuss the dominant structure of organizations in the future.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Virtual, Mobile, and Effective Organizations - Nu Leadership Series  By : Daryl G.
    Examine how organizations can foster trust in virtual organizations.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • Dealing with Arrogant Leaders - Nu Leadership Series  By : Daryl G.
    Explore the destructiveness of arrogant leaders on 21st century organizations.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • The Leadership Gap - Nu Leadership Series  By : Daryl G.
    Explore the leadership gap missing in today’s organizations.

    Nu Leadership is a column that explores the changing workforce and social environment as it relates to leadership development.
  • 5 Tips to Jump From Partial Quality Management to Total Quality Management  By : Daiv Russell
    Establishing "Total Quality Management" in the workplace is not as easy as some assume. The idea implies action as well as quantifiable improvements in quality and service. But some implementations turn out to be entirely ineffective. One study conducted by Canada's Conference Board revealed that about 70% of North American companies experimenting with TQM fail even to show a useful "total quality strategy." However, TQM is not some passing fad; many companies which could benefit have yet to give the plan a real trial. Some proponents of TQM may only be making half-hearted efforts or doing what could best be described as PQM, or "Partial Quality Management."
  • How to Motivate Your Employees  By : Daiv Russell
    Abraham Maslow devised a Hierarchy of needs and came up with five different levels namely: Physiological, Safety, Love and Belonging, Esteem, and Self Actualization. And he according to him, all of the lower levels must be attained in order to experience the higher levels. By formulating these different categories he was able to relate it with human's basic concerns and desires. But his primary focus was on the most intellectual people at his time to base his research.
  • Transactional Leadership - Are Your People Motivated?  By : Daiv Russell
    People are motivated through reward as well as reprimand. This was one such result of the Abraham Maslow theory. Group systems operate best through an unambiguous hierarchy. As soon as individuals have arranged to do a task, One aspect of the arrangement is that they give up complete authority to their boss. The main function of a underling is to do what their boss tells them to do.

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