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Dennis Heath's Articles in General Business

  • Assertive Communication
    An essential component of effective leadership is assertiveness. But what is assertiveness and where is the boundary between assertive and aggressive. This article written by Dennis Heath, an experienced Executive Coach, seeks to define assertiveness and demonstrate its use in the corporate context.
  • Executive Coaching an East vs. West Perspective
    In this article Dennis Heath outlines the benefits of executive coaching in an increasingly competitve global environment. He contrasts the different attitudes towards coaching found among western managers as opposed to their counterparts in Asia.
  • Mentor or Coach?
    Despite the explosive growth of coaching as a tool for developing talent within organizations, many people are still not 100% sure of how coaching differs from other types of developmental intervention. One such intervention most commonly confused with coaching is mentoring. In this article a clear distinction is drawn between the nature and application of the two techniques.
  • Mirrors All Around
    In this article Dennis Heath discusses the pros and cons of using 360 degree assessments to measure leadership effectiveness in organisations. If done well 360s can be a revelation to participants and open the door to positive changes in leadership behaviour.
  • Where Succession Planning Fails
    Too few organisations have formal strategies for succession planning, relying purely on an optimistic view that someone will naturally emerge to take over vacant senior positions. However, even in companies that have formal succession planning strategies, things don't always go according to plan. This article explores some of the reasons why even the best intentioned succession planning can sometimes fall short of expectations.