Margaret Meloni's Articles in Anger Management

  • The Intersection of EQ, Difficult People and You!
    When we call another person difficult, it is generally because they are exhibiting a behavior that makes us uncomfortable. It is possible that your difficult person is a role model to someone else. Imagine that!

    As you begin to understand what types of behaviors or personalities cause you conflict and why, you will begin to understand how you can best manage yourself when you are dealing with your difficult person.
  • Are you Aware?
    Scene One:

    “Do you think you could stop surfing the web long enough to get me a latte? I would hate to think your horoscope for the day includes bad customer service.” For some reason, snapping at the coffee house barista made Jane feel just a bit better. Jane slammed some money on the counter and waited for her coffee. When it was ready she picked it up and marched out of the coffee house, letting the door close in the face of the person walking out behind her.

    Wow, Jane really seems to be in a bad mood. And it would appear that she really doesn’t care who else experiences her mood.

    OK, let’s try another version of the scene with Jane and the coffee house.

    Scene One Take Two: