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William Frank Diedrich's Articles in Leadership
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Something From Nothing
To make something from nothing is what visionaries do. In the 1970’s few entrepreneurs were looking for opportunities in Bangladesh. What opportunities could be created with millions of poverty stricken people? Yet one man saw something in what appeared to be nothing to most people. His business now employs 17,000 people and impacts the lives of millions of people.
The Leadership Choice
Leaders make choices at the level of thought. These choices determine the structure of an organization. This structure inflences the behavior of employees. Great customer service is the result of great leadership. Poor customer service is overcome through consistent thinking and behaving that puts the customer first. The choice to lead is made moment to moment.
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